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Customizing Embeds

All embed customization is done in the dashboard embed editor — you never need to edit the script tag or write CSS. Go to Account → Embeds and open your embed to configure it.
Embeds are available on the Business plan.

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Available options

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Theme

Choose light or dark to match your app:

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Placement and size

Set the embed’s placement to left, center, or right, and pick a panel size that fits your layout.

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Colors and copy

Set your brand colors, the trigger button’s label, and the heading text shown at the top of the panel — all from the embed editor.

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Hiding the default button

If you’d rather open the panel from your own button or menu item, set the action style to custom. The default trigger button disappears, and you open the panel with the JavaScript API:

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Applying changes

Changes you save in the embed editor apply automatically — you don’t need to update the script tag on your site.