> ## Documentation Index
> Fetch the complete documentation index at: https://docs.updates.page/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing FAQ

> Common questions about billing and subscriptions

# Billing FAQ

Answers to common billing questions.

<AccordionGroup>
  <Accordion title="How do I upgrade my plan?">
    Go to **Settings → Team → Billing** and click **Upgrade** on the plan you want. Your upgrade takes effect immediately, and you'll be charged a prorated amount for the remainder of your billing period.
  </Accordion>

  <Accordion title="How do I cancel my subscription?">
    Go to **Settings → Team → Billing** and click **Cancel subscription**. Your access continues until the end of your current billing period, then you'll be downgraded to the Free plan.
  </Accordion>

  <Accordion title="What happens when I downgrade?">
    When you downgrade:

    * Your posts and data are preserved
    * Features from higher tiers become unavailable
    * Extra team members beyond your new limit lose access
    * Custom domain continues until the end of your billing period
  </Accordion>

  <Accordion title="Can I get a refund?">
    We offer refunds within 14 days of your first payment if you're not satisfied. For refund requests, contact [support@updates.page](mailto:support@updates.page).
  </Accordion>

  <Accordion title="Do you offer annual billing?">
    Not yet, but it's coming soon! Annual billing will include a discount.
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    We accept Visa, Mastercard, American Express, and Discover. All payments are processed securely through Stripe.
  </Accordion>

  <Accordion title="Can I change my billing email?">
    Yes. Go to **Settings → Team → Billing** and update your billing email. Receipts will be sent to the new address.
  </Accordion>

  <Accordion title="Where can I find my invoices?">
    Go to **Settings → Team → Billing** and scroll down to see your invoice history. Click any invoice to download a PDF.
  </Accordion>

  <Accordion title="What happens if my payment fails?">
    We'll retry the payment a few times. If it continues to fail, we'll email you to update your payment method. After 14 days of failed payments, your account may be downgraded.
  </Accordion>

  <Accordion title="Do you offer discounts for nonprofits or startups?">
    Yes! Contact [support@updates.page](mailto:support@updates.page) with details about your organization, and we'll see if you qualify for a discount.
  </Accordion>

  <Accordion title="Is there a free trial?">
    We don't offer a trial of paid plans, but the Free plan is free forever — start there and upgrade whenever you need more. If a paid plan doesn't work out, refunds are available within 14 days of your first payment.
  </Accordion>

  <Accordion title="What's your privacy policy?">
    We take privacy seriously. Read our [Privacy Policy](https://updates.page/privacy) for details on how we handle your data.
  </Accordion>
</AccordionGroup>

## Still have questions?

Contact us at [support@updates.page](mailto:support@updates.page) and we'll be happy to help.